Job Opening: Front Office Receptionist
Location: Angels on the Horizon
Position Type: Part-Time/Full-time
About Us:
Angels on the Horizon is a compassionate, trauma-informed behavioral health clinic dedicated to supporting individuals, families, and especially our veteran community. Our mission is rooted in providing exceptional care with warmth, integrity, and respect. We are seeking a dedicated and professional Front Office Receptionist to join our team and be the welcoming face and voice of our organization.
Position Overview:
The Front Office Receptionist is often the first point of contact for our clients and plays a critical role in creating a positive and supportive environment. This position requires exceptional interpersonal skills, attention to detail, and the ability to manage multiple tasks efficiently. The ideal candidate will demonstrate warmth, patience, and professionalism while upholding the highest standards of confidentiality and client care.
Responsibilities:
Greet clients and visitors with professionalism and compassion
Answer and direct phone calls, providing clear and helpful information
Schedule and confirm appointments using electronic health records (EHR)
Assist clients with paperwork, check-in, and check-out processes
Maintain a clean, organized, and welcoming front office area
Support clinicians and administrative staff with clerical tasks as needed
Ensure compliance with HIPAA and confidentiality standards
Qualifications:
High school diploma or equivalent (required)
Previous experience in a medical, behavioral health, or customer service setting (preferred)
Excellent communication and interpersonal skills
Strong organizational abilities and attention to detail
Proficiency with computers, phone systems, and office equipment
Familiarity with electronic health records (EHR) systems (preferred)
Ability to manage sensitive situations with discretion and professionalism
What We Offer:
A supportive and mission-driven work environment
Opportunities for professional development and growth
A meaningful role in a team that makes a difference in the lives of others
Competitive compensation
How to Apply:
Please submit your resume and a brief cover letter outlining your interest in this position to angelsonthehorizontx@outlook.com. Applications will be reviewed on a rolling basis until the position is filled.